Privacy Policy
Last updated on September 16, 2025
Effective Date: August 3, 2026
Packed LLC, doing business as Destination Unknown (“Destination Unknown,” “we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our web app, website, and related services (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information:
- Account Information: name, email address, password, and profile preferences.
- Usage Data: how you interact with the app, including pages visited, features used, and settings selected.
- Travel Details: destination, dates, activities, and packing preferences you input into the app.
- Payment Information: if you purchase premium features, your payment details are processed securely by third-party providers (e.g., Stripe). We do not store your credit card information.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services.
- Personalize your experience and travel wardrobe recommendations.
- Communicate with you, including sending confirmations, updates, or customer support messages.
- Process transactions and manage your subscription or membership.
- Analyze usage to improve performance and develop new features.
3. Sharing Your Information
We do not sell your personal information. We may share information only in the following cases:
- Service Providers: with trusted partners who help us operate the app (e.g., hosting, payment processing, analytics).
- Legal Requirements: if required by law, regulation, or valid legal process.
- Business Transfers: in the event of a merger, acquisition, or sale of assets.
4. Aggregated & Non-Identifiable Data
We may use and share aggregated, de-identified, or other non-identifiable information for research, analytics, or commercial purposes. For example, we may analyze travel trends, packing habits, or style preferences in ways that do not identify any individual user.
This type of information does not personally identify you and cannot reasonably be used to do so. We may share these insights with trusted partners, industry researchers, or for business purposes.
5. Data Security
We take reasonable measures to protect your personal data, including encryption, secure hosting, and access controls. However, no system is 100% secure, so we cannot guarantee absolute protection.
6. Your Rights & Choices
Depending on where you live, you may have rights to:
- Access, update, or delete your personal information.
- Opt out of promotional communications.
- Restrict or object to certain processing of your data.
To exercise these rights, contact us at info@destination-unknown.co
7. Cookies & Tracking
We may use cookies and similar technologies to remember your preferences, improve site performance, and measure engagement. You can manage cookies through your browser settings.
8. Children’s Privacy
Our Services are not directed at children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: info@destination-unknown.co.