Destination Unknown

Terms of Service

Last updated on September 16, 2025

Effective Date: August 3, 2026

Welcome to Packed LLC, doing business as Destination Unknown (“Destination Unknown,” “we,” “our,” “us”). By accessing or using our website, web app, and related services (collectively, the “Services”), you agree to these Terms of Service (“Terms”). Please read them carefully.

1. Use of Our Services

  • You must be at least 13 years old to use our Services.
  • You agree to use our Services only for lawful purposes and in accordance with these Terms.
  • You are responsible for maintaining the confidentiality of your account and password.

2. Accounts & Memberships

  • Explorer Members: free accounts with limited access.
  • All Access Members: paid accounts that unlock premium features, such as additional trip storage and tools.
  • Memberships and trip credits are non-transferable and expire according to your plan.

3. Purchases & Payments

  • All payments are processed securely through third-party providers (e.g., Stripe).
  • We do not store your credit card information.
  • All sales are final unless otherwise required by law.

4. Content & Intellectual Property

  • All content, branding, and features on Destination Unknown are owned by us or our licensors.
  • You may not copy, modify, distribute, or exploit our content without permission.
  • User-generated content (e.g., packing lists or looks) remains yours, but you grant us a license to display it within the Services as intended.

5. Acceptable Use

You agree not to:

  • Interfere with or disrupt the Services.
  • Attempt to gain unauthorized access to our systems.
  • Use the Services to share unlawful, harmful, or misleading content.

6. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or misuse our Services.

7. Disclaimer of Warranties

Our Services are provided “as is” without warranties of any kind. We make no guarantees that the Services will be uninterrupted, secure, or error-free.

8. Limitation of Liability

To the fullest extent permitted by law, Destination Unknown and its team will not be liable for any damages arising from your use of the Services.

9. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with an updated effective date. By continuing to use the Services, you agree to the revised Terms.

10. Contact Us

If you have questions about these Terms, contact us at: info@destination-unknown.co